Privacy Policy

Leak Detection Las Vegas is a leak detection business serving the Las Vegas Valley in Clark County, Nevada. We operate the website at https://leak-detection-lasvegas.com.

Questions about this policy go to the privacy email address listed in the How to Reach Us section at the bottom of this page.

We collect four kinds of information.

Information you give us when you call. When you phone to book a visit, we may ask for:

• your name
• your phone number
• your email address (optional)
• the property address or ZIP code
• the type of leak you suspect
• your water provider
• whether you received a notice from the LVVWD, and the date of that notice
• the property type
• whether water is leaking right now
• anything else you want us to know
• whether you agree to receive text messages

Information you give us by email. If you write to us, we keep what you tell us so we can answer and plan the visit.

Information collected automatically by Google Analytics 4. When you browse the site, GA4 records which pages you view, your approximate location (city level, not your street), your device and browser type, the site that sent you here and how you interact with pages, such as tapping a phone link.

Server logs kept by our host. Our hosting provider records your IP address and the time of each request. These logs keep the site running and help block abuse.

We do not take payments on this website, so we never collect card or bank details here.

We use the information above to:

• answer your call and schedule the visit
• contact you by phone, email or text message about that visit (text only if you gave consent)
• understand how people use the site so we can fix problems and make pages clearer
• keep a record of the calls we receive and the visits we make
• comply with the law and respond to lawful requests from authorities

We do not sell your personal information.

Text messages. We send texts only after you agree to them when we speak with you.

Security. We use reasonable measures to protect your information, including HTTPS across the whole site and limited access to the details you give us. No system is perfectly secure, so we cannot promise information sent to us will never be accessed without permission.

Google Analytics 4 sets first-party cookies in your browser. These small files let GA4 tell a new visit from a returning one.

Google Search Console works differently. It does not set cookies on your device. It gives us search data Google already holds, such as which searches showed our pages and how often people clicked.

You can limit tracking in two ways. Most browsers let you block or delete cookies in their settings. Google also offers a free Google Analytics opt-out browser add-on.

Do Not Track signals. Some browsers can send a "Do Not Track" signal. This site does not currently respond differently to Do Not Track signals.

Tracking across other websites. Google, as a third party, may collect information about your online activities over time and across different websites when you use this site, through Google Analytics.

Two service providers handle data for us:

• Vercel hosts the website. It receives IP addresses and server log data.
• Google provides Analytics 4 and Search Console. It receives the browsing data GA4 collects.

Beyond these providers, we share your information only to provide the service you asked for, when the law requires it, or when we need to protect the rights, property or safety of our customers, the public or our business.

We keep the details you give us when booking for as long as we need them to respond, schedule the visit and keep a record of the work, and for as long as any law requires us to keep them.

Analytics data is kept according to the retention setting in our Google Analytics 4 account.

Chapter 603A of the NRS requires this notice for Nevada residents.

What we collect and who receives it. The categories of covered information we collect are listed under "What Information We Collect" above; the third parties who receive it are listed under "Third Parties Who Process Your Data".

Reviewing and changing your information. You can ask to see the information we hold about you, or ask us to correct or delete it, by emailing the privacy address in the How to Reach Us section.

Your right to opt out of a sale. Under NRS 603A.345, you may send us a request that we not sell covered information we have collected about you. Send that request to the privacy email address below. We do not sell covered information.

How we tell you about changes. See "Changes to This Policy" below.

When this policy took effect. The effective date is shown at the top of this page.

This website and our leak detection services are not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has given us personal information by phone or email, call or email us and we will delete it.

If we change this policy, we will post the new version on this page with a new effective date. Material changes are noted at the top of the page.

For privacy questions or a Nevada opt-out request, use the details below. To book a visit instead, Call Leak Detection Las Vegas. For the rules that apply when you use this website, read the rules for using this site.